Support

We're happy to help. Email cista.app.info@gmail.com – or send feedback from the app (Menu → Send Feedback), which adds your app version automatically.

My items aren't syncing between devices

Check that iCloud Sync is on (Menu → iCloud Sync) on every device and that each device is signed in to the same Apple Account. The iCloud Sync page shows an account code – it must be the same on every device. Keep Cista open on both devices for a minute so changes can be sent and received.

How do I restore Premium on a new device?

Open Menu → Upgrade to Premium and tap Restore Purchases, signed in with the Apple Account you bought Premium with.

How do I cancel my subscription?

Open the Settings app → your name → Subscriptions → Cista, and choose Cancel Subscription. Premium stays active until the end of the period you paid for.

How do I back up my collection?

Menu → Backup & Restore → Back Up creates one file with every item and photo. Save it to Files, iCloud Drive or a computer. Restoring adds only the items that aren't already in your collection.

AI Fill got something wrong

AI Fill only suggests values – nothing is saved until you tap Apply, and you can edit any value first. Clear, close-up photos of the label give the best results.

How do I delete a share link?

Open Collection → Share → Showcase Page and tap Delete Link. The page stops working straight away.